One named coordinator
The same person guides you through each stage. You do not need to repeat your story to a new team each time.
Complete Journey
One team from first question to final review
Complete Journey joins pre-op screening, help choosing a clinic and UK aftercare into a single, coordinated service. You have one named contact throughout.
Overview
Everything on the UK side, joined up
Arranging surgery abroad can mean dealing with many different people. Complete Journey brings the UK parts together, so nothing is missed between stages.
Your UK clinicians screen you, help you compare overseas partner clinics reviewed against our Partner Standards, and review you after you return. Information moves with you, with your consent.
VidaMed does not own clinics and does not perform surgery. Your chosen overseas clinic carries out your procedure and remains responsible for it.
Timeline
The journey from start to finish
Timings are typical and depend on your procedure and travel dates.
- 10 to 8 weeks before
First conversation
A consultation to understand your health, goals and questions. You are introduced to your coordinator.
- 8 to 6 weeks before
Screening and tests
History, measurements and blood tests, with an ECG where indicated. Your clinician reviews results with you.
- 6 to 4 weeks before
Clinic choice and summary
We help you compare partner clinics. Your Surgical Readiness Summary is shared with your chosen clinic with your consent.
- Final weeks
Travel preparation
We confirm what to bring, what to ask your clinic and how to reach us while you are away.
- While abroad
In touch if needed
Your treating clinic looks after you in person. For emergencies abroad, contact your treating clinic and local emergency services.
- Return, within days
First UK review
Your clinician checks your wounds and recovery and reviews your discharge information.
- Weeks 2 to 6
Follow-up reviews
Scheduled checks, with imaging through diagnostic partners where clinically indicated.
- Month 3 and beyond
Final review and handover
A broader check on your recovery. Where relevant, a summary goes to your GP with your consent.
Continuity
A single point of contact
Clinical questions answered by clinicians
Your coordinator brings in your UK clinician for anything medical, so you get a clear and appropriate answer.
Information that follows you
Your results, summary and review notes are kept together. With your consent, they are shared with your clinic and GP.
Compare
Complete Journey or separate services
You can buy each service on its own. Here is how the two approaches differ in practice.
| Feature | Complete Journey | Buying services separately |
|---|---|---|
| Point of contact | One named coordinator | A different contact for each service |
| Pre-op screening | Included | Booked on its own |
| Help choosing a clinic | Included | Not part of a standalone service |
| Aftercare reviews | Included and planned in advance | Booked separately, often closer to travel |
| Information sharing | Handled in one place, with consent | You may need to pass records between providers |
| Escalation route | Agreed before you travel | Agreed within each service |
| Add-ons | Can be added at any stage | Can be added to each service |
| Price | Price on request | Price on request for each service |
See pricing for how packages are quoted.
Included
What is in the package
- UK consultation and health history review
- Blood tests and ECG where indicated
- Surgical Readiness Summary
- Support comparing partner clinics
- UK review within days of your return
- Scheduled follow-ups and escalation route
Optional
Add what you need
- Dietitian support
- Psychological readiness session
- Scar care and lymphatic drainage
- Travel companion support
See all add-ons.
Complete Journey supports your decisions. It does not guarantee any surgical outcome, and your overseas surgeon makes the final decision on whether surgery is suitable.
Questions
Common questions
Do I have to use a clinic you recommend?
No. We help you compare partner clinics, but the choice is yours. If you have already chosen a clinic, we can still screen you and arrange aftercare.
Can I start with one service and upgrade later?
Often, yes. Speak to us and we will explain how to move to Complete Journey.
Have one team look after the UK side
Book a consultation and we will explain how Complete Journey would work for you.
Book a consultation